With a new home, there is no upward chain, which makes the process easier. Our customer service is consistently recognised as outstanding, both by industry bodies and our customers. We are with you at every step of the journey, from when you first make contact with us to those first few weeks after you’ve moved in – plus you’ll receive a 10-year new home warranty, the first two years of which we’ll cover directly through our expert customer care team.

You’ll benefit from a dedicated member of our customer care team to help guide you through the process, answer any questions you may have, show you around your new home, and demonstrate how everything works.